Billing & Subscriptions
•2 min readRefund Policy
Our policy on subscription refunds
Last updated: January 20, 2026
We want you to be satisfied with DailyWorship. Here's our refund policy.
Standard Refund Policy#
Monthly Subscriptions#
- Refund requests within 7 days of payment: Full refund
- After 7 days: No refund, but you can cancel for next period
Annual Subscriptions#
- Refund requests within 30 days of payment: Full refund
- After 30 days: Prorated refund may be available
- Contact support for annual subscription refunds
Donations#
- One-time donations are generally non-refundable
- Contact us for exceptional circumstances
How to Request a Refund#
- Contact support
- Include:
- Your account email
- Transaction date
- Reason for refund request
- We'll review and respond within 2-3 business days
Refund Processing#
Timeline#
- Refunds process within 5-10 business days
- Appears on original payment method
- Bank processing may add time
What Happens to Your Account#
- Premium features deactivate after refund
- Account reverts to free tier
- Your songs and data remain
No Refund Situations#
Refunds are generally not provided for:
- Failure to cancel before renewal
- Violation of terms of service
- Extended time past refund window
Exceptional Circumstances#
We consider exceptions for:
- Technical issues preventing use
- Accidental duplicate charges
- Unauthorized purchases
- Other special situations
Contact us and explain your situation.
Free Trial Note#
Free trials don't require refunds—you're not charged until the trial ends. Cancel before the trial ends to avoid charges.
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