Updating Your Payment Method
Change the card on file, update billing details, and manage your subscription
Your card on file, billing address, and invoice details are all managed through the Stripe billing portal, accessible from inside DailyWorship. This page explains how to get there and what you can do once you're in.
Open the billing portal#
- Sign in to DailyWorship.
- Go to Settings → Billing.
- Click Manage billing (or Update payment method).
- You'll be taken to the Stripe-hosted billing portal.
The billing portal opens in a new tab on billing.stripe.com. That's expected — Stripe handles all card data so we never see it directly.
What you can do in the portal#
| Action | Notes |
|---|---|
| Change card on file | Add a new card, remove an old one, set the default |
| Update billing address | For invoice and tax purposes |
| Add a VAT / tax ID | If you're billing as a business or charity |
| Download invoices | Every past invoice, available as PDF |
| Update email | The email Stripe sends receipts to (independent of your account email) |
| Cancel subscription | One-click cancel; takes effect at end of current period |
| Switch plans | Upgrade or downgrade to a different tier |
When your card expires#
Stripe notifies you in advance when the card on file is about to expire. If it expires before you update, the renewal payment fails and your subscription enters a grace period. Update the card within the grace period and the subscription continues uninterrupted.
If the grace period elapses without payment, your account is moved to the Free tier and your paid features are paused (but no data is deleted). Restore paid access at any time by updating the payment method and re-subscribing.
Failed payments#
If a payment fails (insufficient funds, declined card, expired card), Stripe automatically retries on a schedule of every few days for up to about three weeks. You'll receive emails at each retry. The fastest fix is usually to update the card before the next retry.
Receipts#
Every successful payment generates a receipt that's emailed to your billing email and stored in the billing portal under Invoices. You can download any past receipt as a PDF for accounting.
Switching from monthly to yearly (or vice versa)#
In the billing portal:
- Click Update plan.
- Pick the new billing period (monthly or yearly).
- Confirm the change.
The pro-rated difference is applied immediately. If you're moving from monthly to yearly, you'll see a credit for the unused portion of the current month applied to the yearly charge.
Organizations#
If you pay for an organization workspace, the billing portal for the organization is at Settings → Organization → Billing. Personal subscriptions and org subscriptions are billed separately, each with their own card on file.
Region and currency#
Pricing is shown in your local currency where available. The card used must be valid for the currency on file; you can change the currency by cancelling the current subscription and resubscribing in the new currency.
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