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Billing & Subscriptions
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Managing Your Subscription

How to update, change, or cancel your subscription

Last updated: January 20, 2026

Control your subscription settings from your account.

Viewing Your Subscription#

  1. Go to SettingsBilling or Subscription
  2. See your current plan:
  • Plan type (Free, Premium, Sponsor tier)
  • Billing cycle (monthly/annual)
  • Next billing date
  • Payment method

Upgrading Your Plan#

To upgrade to a higher tier:

  1. Go to BillingChange Plan
  2. Select your new plan
  3. See the price difference
  4. Confirm the change
  5. You're upgraded immediately

Upgrades are prorated—you pay the difference for the current period.

Downgrading Your Plan#

To switch to a lower tier:

  1. Go to BillingChange Plan
  2. Select the lower tier
  3. The change takes effect at your next billing date
  4. You keep current features until then

Changing Billing Cycle#

Switch between monthly and annual:

  1. Go to BillingChange Plan
  2. Select the same tier with different billing cycle
  3. Annual plans typically save 15-20%

Updating Payment Method#

To change your card or payment method:

  1. Go to BillingPayment Methods
  2. Click Add Payment Method
  3. Enter new card details
  4. Set as default
  5. Optionally remove old method

Viewing Billing History#

See past charges and invoices:

  1. Go to BillingBilling History
  2. View all transactions
  3. Download invoices/receipts
  4. Useful for expense reports

Canceling Your Subscription#

See Canceling Your Subscription for full details.

Failed Payments#

If a payment fails:

  1. You'll receive an email notification
  2. We'll retry in a few days
  3. Update your payment method to avoid interruption
  4. See Billing Issues for help

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